Pakistan's Premier Order Management System: Automate Dispatch & Cut COD Returns by Half.
BrainQue is a complete multi-channel order management system for Pakistan. Automate IVR order confirmation, WhatsApp verification, multi-courier dispatch (TCS, Trax, Leopards), COD reconciliation, and inventory sync across Shopify, WooCommerce, and Daraz — all from one dashboard.
From Abandoned Cart to Cash in Bank: How Our Order Management System Works
Cash on delivery, Karachi, Rs 3,448. Nine things have to go right. BrainQue handles eight of them.
Cart abandoned
She fills the cart, types her phone and address at checkout, then leaves. No order, no notification, nothing you'd ever know about.
WhatsApp order recovery sent
One tap back to the exact cart, in your own wording via WhatsApp. Up to three messages, and they stop the second she orders.
Order placed
Rs 3,448, no payment taken. From here nothing is safe until the cash reaches your bank account.
IVR order confirmation & WhatsApp verification triggered
System verifies address & phone validity in 30 seconds. Fake orders are automatically flagged before courier pickup fees apply.
COD reconciliation & cash matching
TCS/Trax payouts auto-reconciled down to the rupee. Missing COD amounts are flagged automatically. Profit secured.
Enterprise-Grade Reliability
Why Pakistani eCommerce Brands Trust Our Order Management System
Powering over 3.5 Million monthly parcels across Pakistan with 99.98% uptime. Our COD management software and multi-courier integration help brands scale.
Unified Platform Modules
Six Core Modules of Our Order Management System
Eliminate spreadsheet chaos, manual call logs, and multi-dashboard headaches.
Automated IVR Call Confirmation
Auto-trigger IVR order confirmation calls immediately after an order is placed. Reduce fake COD orders with automated keypad responses without manual agent calling.
Automated WhatsApp Confirmation
Send WhatsApp order confirmation buttons for 1-tap address verification. Our WhatsApp order confirmation software reduces bogus COD orders before dispatch.
Multi-Courier Automated Dispatch
Connect TCS, Trax, Leopards, PostEx, M&P & CallCourier APIs. Our multi courier dispatch software auto-routes orders based on tariffs or city velocity, prints bulk air waybills, and books pickups in seconds.
Multi-Warehouse Inventory Control
Real-time inventory sync software for Shopify, WooCommerce, Daraz, and physical stores. Reserve stock dynamically when an order lands and instantly release on cancellation.
COD Financial Reconciliation
COD reconciliation software that auto-matches courier bank payouts against delivered CNs. Instantly pinpoint underpayments, missing delivery cash, and pending payouts.
Automated NDR Delivery Recovery
NDR recovery software: when a courier marks an order as "Customer Unavailable", BrainQue automatically contacts the buyer via WhatsApp to reschedule delivery and convert failed attempts.
Seamless Automation Flow
How Our Order Management System Orchestrates Your Orders
Order Capture
Orders from Shopify, WooCommerce, Daraz, and standalone websites stream into BrainQue's multi-channel order management dashboard in real-time.
IVR & WhatsApp Verification
Automated IVR calls and WhatsApp order confirmation verify address accuracy and COD intent.
Multi-Courier Auto Dispatch
Generates CNs, prints air waybills, and assigns orders to optimum courier partners via our multi courier management software.
COD Reconciliation
Track shipments live on WhatsApp while courier cash payouts are automatically reconciled with our COD reconciliation software.
Integrations
Courier & Platform Integrations for Our Order Management System
Direct API integrations with leading Pakistani couriers and eCommerce platforms, all managed from one dashboard.
Courier Integrations
Platform Integrations
Ready to Scale Your eCommerce with Pakistan's Best Order Management System?
Book a 1-on-1 walkthrough of our COD management, courier integration, and inventory sync features.